FAQs

Are your products authentic?

Yes, dermcura shop is an independent retailer offering genuine skincare products.

How long does shipping take?

Shipping usually takes 3-7 business days within the US with tracking included.

Can I return a product?

Yes, returns are accepted within 30 days following our clear return policy.

Do you offer customer support?

Absolutely, US-based support is available during business hours via email or phone.

Are there any medical claims?

No medical or treatment claims are made; we focus on transparency and quality.

Is dermcura shop affiliated with brands?

No, we are independent and not endorsed or affiliated with product manufacturers.

Need help?

Reach out anytime—we’re here to make your skincare journey smooth and simple.